-
How can I fund my wallet?
-
Why is it necessary to update my account with NIN or BVN on your website?
The Central Bank of Nigeria (CBN) has recently amended Section 1.5.3 of the Regulatory Framework for Bank Verification Number (BVN) Operations and Watchlist for the Nigerian Banking Industry. This change is aimed at enhancing Know Your Customer (KYC) processes to strengthen the stability and integrity of Nigeria's financial system.
Effective immediately, the CBN mandates the linkage of either a Bank Verification Number (BVN) or National Identification Number (NIN) for all Tier 1 accounts and wallets. This rule applies to both new and existing accounts, demonstrating the CBN's strong emphasis on comprehensive KYC compliance.
To stay compliant with the CBN's regulations, it's important to update your account with your NIN or BVN. You can read the full circular by the CBN here.
-
How can I earn commissions and bonuses through the referral program?
-
How can I purchase data from you?
- STEP 1: Fund your wallet.
- STEP 2: Fill the data order form.
- STEP 3: Wait for 5-15 minutes. The recipient will receive notification(s) of data recharge (except for 9mobile [CG], which should be confirmed with its balance code).
Codes for Data Balance:
- MTN (CG or SME) -> *460*4#
- 9mobile [CG] -> *228#
- Airtel -> *323#
- Glo -> *127*0# or *323#
- All networks -> *323# (being rolled out according to NCC)
-
How do I sign up for THECHOSEN DATA services?
-
What payment methods do you accept?
We accept a variety of payment methods, including bank transfers (Automated and manual) and ATM card. You can choose the payment method that is most convenient for you during the checkout process.
-
How long does it take to receive the products I've purchased?
With sufficient funds in your wallet, clicking "buy" immediately submits your purchase request to the network providers, who allocate the products to you or your beneficiaries, enabling you or them to receive the purchased products instantly. However, for 9Mobile and GLO, requests might be queued, causing a delay of a few minutes, unless there is a significant backlog that causes further delays in data delivery.
For any complaints about delayed delivery, click on the Support menu at the bottom of the App or contact us on WhatsApp at
+234 916 010 4970.
-
Can I cancel or change my order after I've made payment?
We strive to ensure customer satisfaction with every purchase. However, orders cannot be refunded or changed once the network provider has allocated the product to you or your beneficiaries. We encourage customers to review their orders carefully before completing the transaction to avoid any inconvenience.
-
Do you offer refunds if I'm not satisfied with my purchase?
We are committed to ensuring customer satisfaction with every purchase. However, once the network provider has allocated the product to you or your beneficiaries, orders cannot be refunded or changed. We urge customers to carefully review their orders before completing the transaction to prevent any inconvenience.
-
Is my personal and payment information secure on your platform?
Yes, we take the security and privacy of our customers' information very seriously. Our platform uses industry-standard encryption and security measures to protect your personal and payment information. Additionally, we do not store your payment details on our servers.
-
Can I buy data and airtime for any network through THECHOSEN DATA?
Yes, THECHOSEN DATA offers data and airtime for all major networks in Nigeria, including MTN, Airtel, Glo, and 9Mobile. You can purchase data and airtime for any network of your choice hassle-free.
-
Are your data plans legit?
Absolutely. At THECHOSEN DATA, we are a registered Data Dealer with all major network providers. Our D-U-N-S number is 66-310-6183, and we are officially registered with the Nigerian Corporate Affairs Commission (CAC) under registration number 7160206.
We source our data in bulk directly from network providers, ensuring authenticity and reliability. Our business model revolves around reselling this data to students, academic communities, training institutions, small and medium enterprises, other data resellers, and individual users. Our strong digital presence on Google Play Store and Apple App Store, under "Thechosendata Elite," with thousands of downloads, reflects our commitment to providing genuine and dependable services.
Feel free to reach out to us for more information or with any concerns you might have. We are dedicated to transparency and integrity in all our business operations.
-
Do you offer discounts for bulk purchases or regular customers?
Yes, we occasionally offer discounts and promotions for bulk purchases and loyal customers. Keep an eye on our website, mobile app, and social media channels for the latest offers and discounts.
-
Are there any transaction fees or hidden charges when using THECHOSEN DATA services?
We strive to be transparent about our pricing, and there are no hidden charges when using our services. However, please note that some payment methods may incur transaction fees imposed by the payment service provider.
-
Can I use THECHOSEN DATA services if I'm outside Nigeria?
Yes, our services are available globally. Our apps can be downloaded, and our website is accessible in over 180 countries and across 7 continents. Nigerians overseas can use our mobile app or website to send mobile data or airtime to their families and friends back home.
-
How can I become a reseller of THECHOSEN DATA bulk data services?
If you're interested in becoming a reseller of our bulk data services, please contact our business development team on +234 916 010 4970 for further information and partnership opportunities. We welcome collaborations with resellers who share our commitment to quality and reliability.
-
Can I share the data I buy from you with another line?
The ability to share data depends on the specific network provider's policies. While some providers allow certain data plans to be shared, others may not. We don't have direct control over these network-specific rules.
However, you can easily purchase data for other lines, staff, trainees, students, clients, friends, and family members using the funds available in your virtual accounts. Our platform provides the flexibility to buy data for anyone, ensuring seamless connectivity for you and your loved ones.
-
How can I be your agent?
Our products are affordably priced and ideal for resale. You can retail our products to others and earn a profit through direct reselling. Simply ensure your wallet is funded, and you can conveniently purchase and distribute the products either through our website or your own.
Additionally, we offer affordable affiliate website development and maintenance services, fully integrated with our platform, enabling you to sell online seamlessly.
-
Hope the data won't get exhausted quickly or disappear?
Our data plans are sourced from network providers, therefore the consumption rate is similar to the data gotten directly from them.
-
How am I sure you guys are not scammers?
At THECHOSEN DATA, we prioritize transparency and trust. Here are some of the reasons why you can trust us:
- Registered Business: We are a legally registered company with the Nigerian Corporate Affairs Commission (CAC) under registration number 7160206. Our D-U-N-S number with Dun & Bradstreet (DnB) is 66-310-6183, confirming our global business credibility.
- Legal Structure: Our company is a Limited Liability Company, which means we comply with the legal requirements for our business structure.
- Address and Contact Information: We operate from a verified physical address: 113, Old Benin Auchi Road, Eyean, Benin, Edo, Nigeria. You can reach us through our official contact number, +234 916 010 4970, or via email at thechosendata24434@gmail.com.
- Digital Presence: We have an established digital footprint on both the Google Play Store and Apple App Store under the name "Thechosendata Elite," where we have garnered thousands of downloads. This further demonstrates our commitment to providing legitimate digital solutions.
If you have any further concerns or require additional information, please feel free to contact us. We believe in maintaining a transparent relationship with our customers and stakeholders.
-
What are the other products/services you offer?
We sell Cheap Internet Data Plans, Bulk Data, Data Buckets, Airtime VTU on MTN, 9MOBILE, GLO and AIRTEL, Bills Payment (GOTV, DSTV, STARTIMES), Result Checker (Exam Tokens) for NECO, WAEC, NABTEB and NBAIS, Affiliate website development and maintenance, and API integration services.
-
What's the difference between MTN CG1, CG2 & SME?
All three products are provided by MTN:
- CG (Corporate Gifting): CG1 offers an additional 24MB for every 1GB purchased.
- 1GB of CG1 equals 1024MB
- 2GB of CG1 equals 2048MB
CG2, on the other hand, provides exact data amounts:
- 1GB of CG2 equals 1000MB
- 2GB of CG2 equals 2000MB
- SME: Similar to CG2, the SME plan offers exact data amounts.
- 1GB of SME equals 1000MB
- 2GB of SME equals 2000MB
All three plans have the same validity period of 30 days (1 month).
The price of CG1 is slightly higher than CG2 and SME due to the additional 24MB provided with each 1GB.
All plans are available for purchase, allowing you to choose the best fit for your needs.
-
What if my order was canceled but my wallet was not refunded?
-
What if my order has been approved, but not yet received?
Sincere apologies about that, we regret the inconvenience caused. Kindly reach out to us through our customer care line +234 916 010 4970 with the order details.
-
Can I communicate with you in case I have any enquiry?
Yes, you can always reach out to us through our customer care line via +234 916 010 4970
-
Is this data plan compatible with all devices?
Yes, it is compatible with all devices.
-
What is THECHOSEN DATA's communication plan?
At THECHOSEN DATA, we keep you informed and engaged through multiple communication channels:
- WhatsApp Broadcast Messages: Get personalized broadcast messages for important updates, special offers, and alerts like network downtime or service disruptions. Receive exclusive deals delivered right to your WhatsApp inbox or groups!
- Mobile App Notifications: Receive real-time push notifications for updates, special deals, and important announcements. Stay connected with our app alerts on the go!
- Website Pop-ups: Watch out for pop-up notifications on our website when you log in, providing details about ongoing promotions, service updates, and alerts for network downtime or service disruptions.
- Social Media: Follow us on Facebook, Twitter, Instagram, and LinkedIn to stay informed about our latest news, promotions, and service announcements. Join the conversation and be part of our community!
- Customer Service Hotline: Need assistance? Our customer service hotline is available 24/7 to help with inquiries or issues. Call us anytime for prompt assistance!
At THECHOSEN DATA, we're dedicated to keeping you informed, engaged, and satisfied every step of the way. Your communication needs are our priority!
-
What's your working period?
Main Channel:
+234 916 010 4970
- Monday to Friday: 8:30 am to 9:00 pm
- Weekend: 9:00 am to 9:00 pm
We are also available 24/7 through secondary WhatsApp Channels. For more details, contact
+234 916 010 4970